Simple Solutions for PS5 Wi-Fi Issues

Hand holding PS 5 game controller on dark background. Simple Solutions for PS5 Wi-Fi Issues.

Is your PS5 struggling to connect to Wi-Fi or experiencing frequent disconnections? No worries. We’ve compiled a comprehensive guide to help you troubleshoot and resolve these problems. Keep on reading. Find easy solutions for your PS5 Wi-Fi issues!

1. Check Other Devices

When your PS5 encounters network issues, it’s essential to rule out broader connectivity problems. Start by checking if other devices on your home network, such as computers, smartphones, or other gaming consoles, are experiencing similar issues. If everything else is working fine, the problem likely lies with your PS5. Please, continue with the troubleshooting steps below!

2. Reboot Your PS5 and Network Equipment

A simple reboot can often work wonders in resolving network issues. Begin by fully restarting your PS5. You can do this by accessing the quick menu at the bottom of the screen and selecting the “Restart PS5” option. Alternatively, hold down the power button until you hear a second beep, indicating a complete shutdown.

Next, reboot your router and modem. Unplug them from the power source for about a minute, then plug them back in. Allow them to restart fully before attempting to reconnect your PS5 to the Wi-Fi network.

3. Confirm Your Wi-Fi Network Details

Ensure that you’ve entered the correct Wi-Fi network credentials on your PS5.

Navigate to the Settings menu, select “Network,” and then “Settings.” Make sure the “Connect to the Internet” option is enabled, and then select “Set Up Internet Connection.” Choose your Wi-Fi network from the list and enter the password accurately. If someone else manages the network, check if the password has been changed recently.

Once connected, if you wish to modify additional settings for the connection, highlight your Wi-Fi connection under Registered Networks and press the Options button. Then, select Advanced Settings. Also, consider using an alternative DNS server for your PS5 under DNS Settings as an additional troubleshooting step.

4. Run the PlayStation 5’s Network Test

The PS5 includes a built-in test that tries to get online and connect to the PlayStation Network (PSN), then lets you know the results. To run this test, head to Settings > Network > Connection Status, and select “Test Internet Connection.”

This test checks for:

  • Obtain IP address: Confirms if your PS5 successfully connected to your router and received an IP address.
  • Internet connection: Determines if your console can get online.
  • PlayStation Network sign-in: Ensures you can connect to PSN for online gaming and other services.
  • Connection speed: Checks if your internet speed is within the expected range.

If any of these checks fail, refer to the general network troubleshooting guide or review your router settings for any potential restrictions.

A man playing PS5. Simple Solutions for PS5 Wi-Fi Issues.
Image by Canva.

5. Optimize Your Wi-Fi Setup

Wireless technologies like Wi-Fi are susceptible to interference and have limited coverage areas.

To ensure a stable connection, consider optimizing your Wi-Fi setup:

Check Signal Strength: Navigate to Settings > Network > Connection Status > View Connection Status on your PS5 to check the signal strength. If it’s below 80%, consider relocating your PS5 closer to your router to improve connectivity.

Minimize Interference: Keep your PS5 and router away from common sources of interference such as microwaves, or baby monitors. Positioning both devices in open spaces can help minimize signal degradation.

6. Manage Network Bandwidth

Your home network’s bandwidth is finite, and excessive usage by other devices can impact your PS5’s network performance. Take the following steps to manage network bandwidth effectively:

Prioritize Gaming Traffic: Pause or limit bandwidth-intensive activities such as downloading/uploading large files, streaming 4K video, or torrenting while gaming on your PS5. This ensures that your console receives sufficient bandwidth for optimal performance.

Review Internet Plan: Test your home internet speed to determine if your current plan meets your gaming needs. Consider upgrading to a faster plan if necessary to support multiple devices and bandwidth-heavy activities simultaneously.

7. Check PSN and ISP Status

If you’ve ruled out local network issues, verify the status of the PlayStation Network (PSN) and your internet service provider (ISP):

Check PSN Status: Visit the PSN Service Status page on any device to check for any reported issues or outages affecting PSN services. If there are service disruptions, you may need to wait for Sony to resolve the issue.

Verify ISP Status: Access your ISP’s status page or use a website for online service status information to check for reported outages in your area. If there are widespread issues, contact your ISP for further assistance and updates on resolving the problem.

8. Opt for a Wired Connection

While we’ve addressed solutions for Wi-Fi issues with your PS5, opting for a wired connection can bypass the challenges associated with wireless connectivity. By connecting your PS5 directly to your router with an Ethernet cable, you can experience faster speeds and a more stable connection.

Whether you can utilize an Ethernet cable depends on your home setup. If feasible, you can purchase a long cable and route it along the edges of your home’s rooms. Alternatively, consider using powerline adapters, which transmit Ethernet signals through your home’s power lines. While Wi-Fi offers convenience, wired connections provide greater stability and reliability.

In Conclusion

By following these recommendations, you can effectively troubleshoot and resolve network issues with your PS5, whether it’s struggling to connect to Wi-Fi or experiencing reliability issues.

In cases where these solutions fail to resolve the issue, consider resetting your PS5. If the problem still persists, reaching out to Sony for hardware repair or replacement may be necessary.

Unlock Seamless Media Compatibility on PS5 with Online-Convert

Enhance your media experience on PS5 with seamless file compatibility by utilizing Online-Convert. With its user-friendly interface and extensive format support, Online-Convert simplifies video, audio, and image file conversions, allowing you to enjoy your favorite media on any device with just a few clicks.

For further information, explore our guide on “How to Play Media on PS5 with USB”.