TikTok Not Working? Try These 5 Quick Fixes!

Tik Tok Not Working Sign

TikTok has become an integral part of our social media landscape, but like any other app, it can sometimes encounter issues. If you’re experiencing TikTok not working woes, fret not; there are several troubleshooting steps to take and get back to swiping, scrolling, and sharing your favorite videos in no time.

1. Check if TikTok is Down

First things first, make sure to verify if TikTok is experiencing any issues before attempting any troubleshooting steps. If you can’t log into your TikTok account or videos fail to load, it’s possible that TikTok’s servers are currently down or undergoing maintenance.

To confirm whether this is the case, visit Downdetector’s TikTok status page. This website allows you to check if other users in your area have reported similar issues.

Downdetector TikTok status page

In such situations, there’s not much you can do. Wait patiently for TikTok’s services to be restored. Nevertheless, it’s essential to rule out this possibility before exploring other potential fixes.

2. Check Your Internet Connection

If you’ve confirmed that the app’s servers are operational, the problem might lie with your internet connection.

Consider checking your internet speed using a reliable websites. If the test reveals that your internet connection is indeed the issue, start by restarting your router, which can often resolve minor connectivity issues. If that doesn’t work, reach out to your Internet Service Provider (ISP) for assistance in fixing any Wi-Fi instability problems.

Alternatively, if you’re unable to connect to Wi-Fi altogether, switching to mobile data could provide a temporary solution while you address the Wi-Fi issues.

3. Clear TikTok’s Cache

To improve user experience, many social media apps use cached data. TikTok is no different. If you’re encountering frequent glitches or if TikTok refuses to launch altogether, it might be due to accumulated cache data.

Clearing TikTok’s cache can help resolve these issues by removing temporary files and data stored within the app.

Here’s a step-by-step guide:

  1. Open TikTok and navigate to your profile by tapping the profile icon in the bottom right corner of the screen.
  2. Next, tap the three-line icon located in the top-right corner of the screen.
  3. From the menu that appears, select Settings and privacy.
  4. Under the “Cache & Cellular” section, tap on Free up space.
  5. Select “Clear” next to “Cache.” Tap “Clear” again to proceed.

4. Force Stop TikTok

If you’re encountering issues with TikTok, such as being stuck on a particular page or video, or if the app becomes unresponsive, you can try force-stopping it to resolve the problem.

For Android users, follow these steps:

  1. Open your device’s Settings app.
  2. Scroll down and tap on “Apps.”
  3. Locate TikTok from the list of installed apps. You can also use the search function to find it more quickly.
  4. Look for the “Force Stop” button, usually located in the bottom right corner of the screen, and tap on it.
  5. Confirm your action by tapping “OK” when prompted.
TikTok not working? TikTok creators tips.
Image by Canva.

On iOS devices, force-stopping an app is a bit different:

  1. If TikTok becomes unresponsive on your iPhone, start by closing the app.
  2. Swipe up from the bottom of the screen or double-tap the Home button to access the App Switcher.
  3. Continue swiping left or right until you find the TikTok app preview.
  4. Swipe up on the TikTok preview to close the app.
  5. Wait a few seconds, then relaunch TikTok to see if the issue persists.

5. Enable TikTok’s App Permissions

To ensure TikTok functions smoothly, it needs access to your device’s camera, microphone, and storage. If you’re experiencing issues like being unable to create TikTok videos or missing sound in your videos, it’s possible that TikTok doesn’t have the necessary permissions.

Here’s how to enable TikTok’s app permissions:

For Android Users:

  1. Open your device’s Settings app.
  2. Navigate to the “Apps” section.
  3. Scroll through the list of apps until you find TikTok, then select it.
  4. Tap on “Permissions” and ensure that TikTok has permission to access your device’s camera and microphone.

For iOS Users:

  1. Launch the Settings app on your iPhone.
  2. Tap on “Privacy & Security.”
  3. Select “Camera” and ensure that the toggle next to TikTok is enabled.
  4. Similarly, go back to the previous page and tap on “Microphone.” Check if the toggle next to TikTok is enabled.

By following these steps, you can ensure that TikTok has the necessary permissions to function properly on your device, allowing you to enjoy a seamless TikTok experience.

Additional Fixes

If you’re still encountering issues with TikTok after trying the aforementioned fixes, here are some additional troubleshooting tips you can attempt:

Update TikTok: Ensure that you have the latest version of TikTok installed on your device. Sometimes, bugs or issues can be resolved by updating the app to the newest version available in the app store.

Restart Your Phone: A simple restart of your device can often resolve minor software glitches that may be affecting TikTok’s performance. Try turning your phone off and then back on again to see if this resolves the issue.

Log Out and Log In Again: Sometimes, signing out of your TikTok account and then signing back in can help refresh the app and resolve any temporary issues. Try logging out of TikTok, waiting a few seconds, and then logging back in to see if this fixes the problem.

Check TikTok’s Age Restrictions: Ensure that you meet the age requirements set by TikTok. Users under a certain age may have limited access to certain features, such as commenting or direct messaging. Review TikTok’s age restrictions to ensure you’re eligible to use all of the app’s features.

Use a VPN to Circumvent Geo Restrictions: If TikTok is restricted or banned in your country, consider using a VPN to access the app. A VPN can help you bypass geo-restrictions and access TikTok from anywhere in the world. Simply download a reputable VPN app, connect to a server in a country where TikTok is available, and launch the app.

In Conclusion

If none of these troubleshooting steps resolve the issue and you’re still unable to use TikTok, you may need to wait it out or report the problem to TikTok Support for further assistance. They may be able to provide additional guidance or address any underlying issues with the app’s functionality.

PRO TIP: Simplify Video Uploads – Try the TikTok Video Converter!

Sharing video content on TikTok is seamless with its support for various formats. However, uploading unsupported formats can be a challenge. To ease this process, Online-Convert introduces the TikTok Video Converter.

Convert videos effortlessly and ensure hassle-free sharing experiences on TikTok!