Fixing Top 10 iPhone Problems

A person is holding an iPhone and fixing an iPhone problem.

Welcome to today’s Online Convert blog! This time, we are delving into the most common iPhone problems that have you searching for answers.

If you have ever encountered any of these pesky iPhone issues – the solution is right here!
If you have not – knowing how to fix them can be a real lifesaver for future mishaps.

Let’s dive right in and get your iPhone back in top-notch shape.

1 AirPods Not Connecting to iPhone

At number 1 on our list of iPhone problems is the frustration of AirPods not connecting to your iPhone. It’s a real head-scratcher, but don’t worry, we have got the fix for you.

Here’s a quick rundown of how to fix it:

Charge & Clean: Ensure your AirPods and their case are fully charged. Pop those AirPods into the case and connect it to a lightning cable instead of relying on wireless charging. Clean the case’s connectors to remove dust or debris. These connectors are what allow your AirPods to charge, so cleanliness is key.

Reset: If the problem persists, reset your AirPods. Place them in the case, wait 30 seconds, and on your iPhone, go to Settings > Bluetooth > AirPods. Choose “Forget This Device.” Then, press and hold the setup button on the case until the light flashes amber, then white. Your AirPods are now in pairing mode. Keep them near your iPhone, and your device should recognize them, guiding you through the connection process.

Update & Restart: Make sure your iPhone has the latest iOS update, and try restarting your phone.

These steps should do the trick. If not, contact Apple Support before resorting to more drastic measures like wiping Bluetooth connections or factory resetting your iPhone. They can provide specialized assistance or replace your AirPods if necessary.

2 CarPlay Not Working

This can be a real inconvenience, but here are the key steps to resolve it:

Minor Connectivity Issue: Start by rebooting your car’s entertainment system and restarting your phone. Surprisingly, this often solves the problem.

Check iOS Version: Ensure your iPhone runs the latest iOS version. Go to Settings, then General, and select Software Update.

Car Compatibility: Confirm that your car supports CarPlay. Not all vehicles offer this feature, so check with the car manufacturer.

Wired or Wireless: If you are using a wired connection, inspect your USB or USB-C to lightning cable. These cables can wear out, especially if they’ve been exposed to extreme temperatures or physical stress. Try a different cable or USB port if your car offers multiple options.

Wireless Connection: For wireless CarPlay, make sure both Bluetooth and Wi-Fi are enabled on your phone. To reset the CarPlay connection, navigate to Settings > General > CarPlay, and select your car. Choose “Forget This Car” and then set up CarPlay again, following your car or head unit’s instructions.

Screen Time Settings: Check if CarPlay is restricted on your iPhone. Go to Settings, then Screen Time. If Content & Privacy Restrictions are enabled, tap on Allowed Apps and ensure CarPlay is enabled. If you haven’t set up Content & Privacy Restrictions, you can skip this step.

3 Your iPhone Won’t Power On

Here we have a concerning issue: your iPhone refusing to power on.

Let’s get to the bottom of this:

Check Battery: Ensure your iPhone has enough battery power. If it’s depleted, plug it in using a known working USB to lightning cable and power brick. Modern iPhones should automatically turn on within a few seconds of being connected to power.

Forced Restart: If the battery isn’t the problem, try a forced restart. Connect your iPhone to power for at least 20 minutes. The procedure varies:

A person is unlocking her iPhone device.

For iPhone 6S or older: Hold the sleep/wake and home buttons together for 20-30 seconds.
For iPhone 7 and 7 Plus: Do the same with the volume down and home buttons.
For iPhone 8 or newer: Press and quickly release the volume up button, then the volume down button, and finally, press and hold the power button until the Apple logo appears.

iTunes Repair: If the issue persists, you can try repairing your iPhone using iTunes.

You will need a Mac or Windows PC. Download iTunes, connect your iPhone to the computer using a lightning to USB cable, and perform the forced restart as mentioned earlier while the phone is connected. This should put your iPhone in recovery mode, and then you can follow the on-screen instructions in iTunes to update or restore your device.

If none of these steps bring your iPhone back to life, it’s time to reach out to Apple Support for more specialized assistance.

4 Liquid Detected in Lightning Connector

Did you know that if you own an iPhone 12, 13, or 14, it’s waterproof with an IP68 rating? This means it can withstand submersion in up to 6 meters of water for 30 minutes. However, it’s best not to put this to the test; iPhones aren’t designed for aquatic adventures like your Apple Watch.

The waterproof feature is more about safeguarding your iPhone if it accidentally takes a dip. If you ever see a message about water in your lightning port, here’s what to do:

Unplug and Dry: First, unplug your iPhone and let it air-dry. Avoid using rice; studies have shown that air-drying is more effective, and rice can introduce dust particles into your phone along with the moisture.

Try a Different Cable: Swap out the lightning cable you’re using. Sometimes, it’s the cable itself causing the issue.

Contact Support: If the problem persists, reach out to Apple Support for assistance.

5 iPhone Virus

The term ‘iPhone Virus’ often implies concerns about iPhone security. Let’s clear this up quickly: the good news is that your iPhone is generally safe from viruses for several reasons.

iPhones are more challenging for hackers to target effectively compared to Android phones or Windows PCs. This is primarily due to Apple’s walled garden approach in the App Store. As long as you don’t jailbreak your phone, exercise caution by avoiding suspicious links and websites, and keep your operating system up to date, your iPhone should be a secure device.

While it’s not impossible to have a virus on your iPhone, there are symptoms to watch for, such as:

  • constant overheating,
  • rapid battery drain, or
  • unfamiliar apps appearing on your home screen.

These could signal a compromise. Rest assured, though, that iPhone viruses are relatively rare, and with responsible usage, your device should remain safe.

6 The iPhone Is Not Charging

When your iPhone refuses to charge, it’s all about breaking down the charging process and troubleshooting step by step.

Let’s consider all the elements involved: your iPhone itself, the lightning port, the lightning cable, the power brick, and the power outlet. You might even have an extension cable in the mix. The catch is that all these components need to work flawlessly for your phone to charge. If any part is faulty, the whole chain breaks.

A person is charging an iPhone.

Here’s what you can do to fix this iPhone problem:

Isolate the Culprit: Test each element individually. Try different cables, sockets, and charging bricks. If your lightning port is dirty, gently clean it with a dry toothbrush.

Optimized Battery Charging: If your phone stops charging at 80%, don’t panic. This might not be a problem; it’s a feature called “Optimised Battery Charging.”

It intelligently anticipates your charging habits and charges your phone quickly to 80%, then pauses until closer to when you’re likely to use it. This helps maintain battery health. You can disable this feature if you prefer by going to Settings > Battery > Battery Health and Charging.

By methodically checking each part of the charging process and understanding battery optimization features, you can often resolve the issue of your iPhone not charging.

7 iPhone Stuck on Apple Logo

If you find yourself in this situation, follow these steps:

Check the Progress Bar: According to Apple, if the progress bar hasn’t moved for over an hour, it’s essential to be patient. Leave your phone plugged into power and return later to see if the bar has made any progress. Sometimes, during processes like restoring from a backup, your phone may appear stuck while background tasks are working.

Recovery Mode: If you are sure your phone has been stuck for more than an hour, it’s time to put it into recovery mode.

Here’s a quick recap:

For iPhone 6s or older: Press and hold the sleep/wake button and the home button simultaneously until you see the recovery mode screen.

For iPhone 7 or 7 Plus: Press and hold both the volume down and the sleep/wake button until the recovery mode screen appears.

For iPhone 8 or newer: Press and release the volume up button, then the volume down button, and finally, press and hold the side button until the recovery screen appears.

Use iTunes: Open iTunes on your Windows PC or Mac computer and use it to update or restore your device. This should help resolve the issue and get your iPhone working again.

8 Face ID Not Working

If you are facing this problem, follow these steps to troubleshoot:

Check Face ID Settings: Go to Settings, then Face ID & Passcode. Ensure that all necessary features are enabled here. Sometimes, Face ID issues arise because users have accidentally disabled a crucial setting.

App-Specific Problems: If Face ID isn’t working with a specific app, go to “Other Apps” within the Face ID & Passcode settings and make sure the app is enabled.

Set up an Alternative Appearance: Use the “Set up an Alternative Appearance” option if you frequently encounter Face ID issues.

Adjust Require Attention: You can toggle off “Require Attention for Face ID” if you face issues while wearing sunglasses or other circumstances. Keep in mind that this reduces security slightly but is usually adequate for most users.

Reset Face ID: If none of the above fixes work, consider resetting Face ID by choosing the reset option within the Face ID & Passcode settings.

Check for Obstructions: Ensure that nothing is obstructing the Face ID array at the top of your phone. This could include a phone case or dirt and grime. Give everything a good clean with a microfiber cloth.

iPhone problems: forgot iPhone Passcode

9 Forgot iPhone Passcode

If you have attempted your passcode multiple times and can’t recall it, the likely solution is to erase your phone and set it up again. You can achieve this by putting your phone into recovery mode and connecting it to a Windows PC or Mac computer.

10 iPhone is Disabled Connect to iTunes

We will close with another quick tip. If you encounter the message ‘iPhone is disabled connect to iTunes’ on your phone, the solution is once again to restore your iPhone by putting it into recovery mode.

This message appears when you have entered an incorrect passcode too many times, and it’s a security feature designed to protect your data. If you have repeatedly entered the wrong passcode, your iPhone will temporarily lock you out.

However, it will only do this for a limited time before permanently locking you out. If this has happened to you, you will need to attempt to restore your phone from iTunes.

The iPhone Problems: Conclusion

So there you have it — the top 10 most common iPhone problems and how to fix them. By reading this, we hope you have either found a solution to a problem you have faced, or you now know what to do if one of these issues arises in the future.

Unlock the Power of Online Convert for Your iPhone Files!

Are you an iPhone user looking to enhance your file compatibility? Look no further than Online Convert, your trusted ally in seamlessly converting typical iPhone formats like MOV and HEIC into more versatile options.

Why should you consider Online Convert?

Effortless Conversion: It’s as easy as 1-2-3. Upload your iPhone file, select your desired format, and hit ‘START.’ User-friendly interface ensures a smooth experience.

Broad Compatibility: Whether you need to share files with non-Apple devices or prefer a different format for editing, Online Convert has you covered.

Swift Results: Our speedy conversion process ensures you get your converted file in no time.

Secure and Private: Your data’s safety is our top priority. Rest assured that your files are handled with the utmost security and privacy.

Extensive Format Support: Beyond MOV and HEIC, Online Convert offers a wide range of conversion options for various audio, video, document, and image formats.

Join millions of users who have already harnessed the power of seamless file conversion.

Experience the convenience and efficiency of today!